Terms of service

TERMS OF SERVICE

BENIGN ENTERPRISES – BENIGN GERMAN

Effective Date: 10 November 2026

Welcome to BENIGN GERMAN. These Terms of Service govern your access to and use of our website, https://benigns.com, and the purchase of products offered by BENIGN ENTERPRISES.

By accessing our website or placing an order, you agree to the following terms and conditions.

1. About Us

BENIGN GERMAN is a brand operated by BENIGN ENTERPRISES, engaged in the sale and distribution of modular kitchen hardware, wardrobe accessories, and related products.

2. Products & Information

We make every effort to display accurate product descriptions, images, specifications, and prices.
Actual product appearance may vary slightly due to photography, lighting, or screen settings.
Product availability is subject to stock.
We reserve the right to correct pricing or product information errors.

3. Pricing & Payments

All prices are displayed in Indian Rupees (INR), unless otherwise mentioned.
Applicable taxes and shipping charges will be displayed during checkout.
We accept payments through the payment methods available on our website.
Orders will be processed after successful payment confirmation or confirmation of an approved Cash on Delivery order.
Promotional discounts and offers are subject to their stated validity and conditions.

4. Orders & Confirmation

Placing an order does not guarantee acceptance until the order is confirmed by BENIGN ENTERPRISES.
We reserve the right to cancel orders in cases of incorrect pricing, stock unavailability, suspected fraudulent activity, or other valid reasons.
Customers may be contacted to verify order details before dispatch.

5. Shipping & Delivery

Orders are shipped to the address provided by the customer.
Delivery timelines are estimates and may vary depending on location, courier availability, and unforeseen circumstances.
BENIGN ENTERPRISES is not responsible for delays caused by courier partners or circumstances beyond reasonable control.
Customers must provide accurate contact and delivery information.

6. Return, Refund & Replacement

All returns, refunds, and replacements are governed by our separate Return & Refund Policy.
Customers should inspect products upon delivery and report damage or incorrect items within the specified reporting period.
Products must meet the applicable return conditions.

7. Warranty

Warranty coverage, where applicable, depends on the specific product and its stated warranty period.
Warranty does not cover damage caused by improper installation, misuse, negligence, unauthorized modifications, or normal wear and tear.
Customers may contact our support team for warranty-related assistance.

8. User Responsibilities

By using our website, you agree:

To provide accurate and complete personal and delivery information.
Not to use the website for unlawful or fraudulent activities.
Not to interfere with website security or functionality.
Not to submit misleading or unauthorized payment or order information.

9. Intellectual Property

All website content, including logos, brand names, product descriptions, graphics, photographs, and designs, belongs to BENIGN ENTERPRISES or its respective licensors. Unauthorized copying, reproduction, or commercial use is prohibited.

10. Limitation of Liability

BENIGN ENTERPRISES shall not be liable for indirect or consequential losses arising from website use or product purchases, to the extent permitted by applicable law. Nothing in these terms excludes any liability or consumer rights that cannot legally be excluded.

11. Privacy

Customer information is handled in accordance with our Privacy Policy. We use relevant information to process orders, arrange deliveries, provide customer support, and meet applicable legal obligations.

12. Third-Party Services

Our website may use third-party payment gateways, shipping providers, and other service providers. Their services may be subject to their respective terms and policies.